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The new hours will be Monday through Thursday, 7:30 a.m. to 5:30 p.m. and Friday, 7:30 a.m. to 11:30 a.m.
The new hours will begin on Jan. 2, 2019 and run until July 2, 2019. At that time, the Town will then evaluate the success of the program and determine if the change in hours will be adopted.
We are changing our customer service hours to allow customers the opportunity to take care of things at Town Hall before and after traditional work hours, on their way to or on the way home from work.
The change in hours will affect administrative offices, including the Town Manager’s office, Finance, Utility Billing, Information Technology, Human Resources, administrative personnel in Parks and Recreation, Fire, and Development Services (except for building inspectors).
The Library, Animal Services, Recreation Center and Senior Center, Municipal Court, and Police and Fire service personnel will maintain their current hours.
To set up a new water and trash services account by calling 214-975-0480.
• Online Bill Pay Options: https://bit.ly/2zNaagb.
• Night drop box located in front of Town Hall at 100 W. Eldorado Parkway, Little Elm, TX 75068, indicates payments deposited after 8 a.m. are not processed until the next business day. To avoid penalties and/or service/reconnect fees from being applied to your account, your payment must be made in the office by 5 p.m. on the bill's due date.
• By mail. If mailing in your payment, please allow five to seven business days for payment delivery. If you are mailing your payment, please remember to: include your water bill stub, do not fold, staple, stamp, or write on payment stub. Also, make check(s) or money order(s) payable to the Town of Little Elm and write your water bill account number on the front of the check and mail payment to:
Town of Little Elm
100 W. Eldorado Parkway
Little Elm, Texas 75068-5060
At any time you can go online to purchase a Garage Sale Permit using a credit card here.
After purchasing, you can go to the Little Elm Public Library or Little Elm Recreation Center with your receipt to exchange for five garage sale signs.
During regular business hours, you can visit the Permitting Department in Town Hall to purchase garage sale permits in person or redeem you receipt.
The change in hours only affect the administration offices. In the event of an emergency, please call 911. For non-emergency situations, please call 940-349-1600 and follow the prompts.
If you have an after-hours water emergency, call 214-975-0480 to report.
Report issues or inquiries through the Town's online request center here: https://bit.ly/2rsYLOd
Visit our website at www.littleelm.org or our Facebook page at www.facebook.com/townoflittleelm
Stay informed by signing up for The Mainsail here: http://bit.ly/Mainsail