What if I feel my water bill is to high due to a faulty meter?

Water meters can malfunction; we found that their tendency is to slow down rather than speed up. With advance notice, a test can be scheduled. If the meter tests correctly, you will be charged a $50 testing fee for a residential meter. Commercial accounts are done on contract at cost. You will not be charged the testing fee if the meter tests incorrectly.


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1. Can I turn my water meter on or off?
2. Do I have any other responsibilities as a Town water user?
3. Do I need to notify the Town when I move?
4. How do I check for a water leak?
5. Is there fluoride in my water?
6. Who do I contact about problems with my sewer service?
7. What are Customer Service's office hours?
8. What are the Town's responsibilities for water line repairs?
9. What are the Town's responsibilities for sewer line problems?
10. What happens if my water is turned off for non-payment?
11. What if I did not receive my water bill in the mail?
12. What if I feel my water bill is to high due to a faulty meter?
13. What if I feel my water bill is to high?
14. What if I know I won't be able to pay my water bill on time?
15. What methods of payment do you accept?
16. When is my water bill due?