Can I turn my water meter on or off?

No. A town employee will do this for you at no cost. The water meter is the town's property, and damages to the meter could be charged to you. Call the Public Works Department at 972-377-5556 or after hours, call emergency number 214-975-0840, and on-call personnel will be notified and dispatched.

Show All Answers

1. Can I turn my water meter on or off?
2. Do I have any other responsibilities as a Town water user?
3. Do I need to notify the Town when I move?
4. How do I check for a water leak?
5. Is there fluoride in my water?
6. Who do I contact about problems with my sewer service?
7. What are Customer Service's office hours?
8. What are the Town's responsibilities for water line repairs?
9. What are the Town's responsibilities for sewer line problems?
10. What happens if my water is turned off for non-payment?
11. What if I did not receive my water bill in the mail?
12. What if I feel my water bill is to high due to a faulty meter?
13. What if I feel my water bill is to high?
14. What if I know I won't be able to pay my water bill on time?
15. What methods of payment do you accept?
16. What number do I call?
17. When is my water bill due?