My cart has a red tag, what does this mean?

The reason for non-service should be printed on the red tag. The top five causes of red tags are: 

  • Cart placed too close to fixed objects. Due to automated arms on the truck, place your bins three feet away from any object.
  • Lids not completely closed. Lids must be completely closed in order to be serviced.
  • Out of reach. Carts need to be placed at the curb or at the edge of the alley. Lids need to open facing the truck.
  • Hazardous waste. Town of Little Elm residents may drop hazardous materials can be disposed of at the Town Courtesy Drop-Site at 1600 Brenda Ln, Little Elm, TX 75068 during our Clean and Green Events in the fall and spring.
  • Bulk pick up. The item left out was too large for the cart. Large bulky items need to be placed at the curb on your designated bulk trash pickup.

Show All Answers

1. What items can be recycled?
2. Can I get an additional trash/recycle cart? Is there a charge?
3. My trash cart is missing or stolen. How do I get another one?
4. Who do I call to report a broken or damaged trash/recycling cart?
5. How do I get a trash/recycling cart?
6. Who do I call to report a missed trash or recycling collection?
7. What time of day will the carts be emptied?
8. Can I drop off payments for my utility bills after hours?
9. How can I sign up for auto draft payments for my utility bills through my bank account?
10. How can I sign up for recurring credit card payments online for my utility bills?
11. Can I call Utility Billing for more information about my bill or services?
12. What’s my trash/recycling pick up day? Will the upcoming holiday disrupt services?
13. How do I schedule a large item pick up?
14. My cart has a red tag, what does this mean?
15. How do I dispose of old paint, pool chemicals, or pesticides?
16. How do I dispose of tree limbs/fencing?