The Town of Little Elm operates in compliance with hundreds of written codes that are designed to maintain a healthy, safe, and clean environment, carry out land use policy, and preserve the quality of life standards that residents and businesses enjoy in our community.
There are many types of codes: Town Codes, Fire Codes, Uniform Building Codes, Uniform Housing Codes, Zoning Ordinances, and Vehicle Codes. To be effective and efficient, the Community Integrity division needs the cooperation of both residents and business owners.
How are codes enforced?
The code enforcement process is typically initiated in several ways: 1) observation of a code violation by Town staff as they patrol the community and do their jobs; 2) as a consequence of an action (for example, an application for a building permit or a request for a zoning variance); or 3) in response to a complaint by an individual.
The Town relies on residents to help identify possible code violations, particularly in these areas:
- Illegal signs such as bandit signs
- Graffiti on public or private property
- Shopping carts on streets, sidewalks, etc.
- Illegal dumping of garbage and debris
- Abandoned and/or inoperable vehicles
- Illegal dumping of oils, and other hazardous materials, into storm drains
- Overgrown foliage blocking stop signs, impeding sight of driveways, or making corners dangerous
- Large commercial vehicles (semis) parked in residential neighborhoods
- Residential businesses causing traffic/noise problems
Frequently Asked Questions
How do I notify the Town about a possible code violation?
A complaint about a possible code violation is made by letter, telephone, email, or in person to the appropriate Town department. In an average year, the Town receives thousands of complaints related to possible code enforcement violations.
Please be prepared with specific information, such as the address of the property, detailed description of the situation, and the length of time you have observed the situation. Complaints may be made anonymously (however, this may restrict the Town's ability to follow-up on the complaint or our ability to obtain additional details which might assist in resolving the situation).
What is the procedure for following up on possible code violations?
Town staff responds to code enforcement complaints according to the impact of the violation on the community. Situations that appear to pose a serious risk to health and safety are given top priority; others are pursued in the order in which they are received.
For all types of code complaints, the first step in the follow-up procedure is personal contact by a Town staff member to ascertain if a code violation exists, and to request remediation. If the individual responsible for the situation is not available, or appears unwilling to voluntarily correct the code violation in a timely manner, a notice of violation or a citation may be issued. The Town may also take court action if the situation poses a significant risk to the community or if the individual has ignored previous notices/citations.
- Being accessible and responsive to citizen complaints and inquiries regarding health, development, sign, and other code issues
- Providing professional, courteous, and informative customer service to Little Elm residents, businesses, and visitors
- Protecting property values; ensuring a safe, clean and healthy environment for Little Elm residents and businesses; enhancing Little Elm's reputation and image by maintaining and increasing the sustainability of the community, enforcing property standards, and preventing community decline.property standards, and preventing community decline.