Water & Refuse (Solid Waste) Payments

NEW and IMPROVED Online Payment Features


Your voices have been heard, so we made the switch to a different service provider to deliver upgraded payment options. Customers using our previous recurring Credit Card Payment services will find it necessary to update their credit card information with the new provider.

Access the new online payment system 24-hours a day, seven days a week! In addition to basic contact information, anyone paying a water bill will need their account number and pin number found on your water bill. Payments can be made by Visa, MasterCard, Discover, or Debit Card. There is a $3 convenience fee if paying by phone; online payments are processed immediately at no additional charge.

Setup ONE-TIME or RECURRING Credit Card Payments!

Disconnection of Services

Customers who are moving from the Town of Little Elm need to call a customer service representative at 214-975-0480. The final bill will have the deposit applied to it. Accounts with a credit balance will have checks mailed within two weeks after the final statement. Please give the customer service representative the forwarding address.

Ebill: Go Green "Paperless Billing"


The Town of Little Elm is happy to offer citizens the ability to receive their water bills electronically (ebill) via email. To enroll in this program, register online.

In Person


Payments may be made Monday-Friday from 8:00 a.m. to 5:00 p.m. at the Town of Little Elm's Water Billing Office located at:
100 W. Eldorado Parkway, Second Floor, Little Elm, TX 75068.

For additional information, please call 214-975-0480. Please note the following payment types will be accepted: 

  • Cash
  • Checks made payable to the Town of Little Elm
  • Debit card
  • Discover
  • MasterCard
  • Money orders made payable to the Town of Little Elm
  • Visa

Night Drop


The night drop box is located in front of Town Hall at 100 W. Eldorado Parkway, Little Elm, TX 75068, and indicates payments deposited after 8:00 a.m. are not processed until the next business day. To avoid penalties and/or service/reconnect fees from being applied to your account, your payment must be made in the office by 5:00 p.m. on the bill's due date.

By Mail


Please allow five to seven business days for payment delivery. If you are mailing your payment, please remember to:
  • Include your water bill stub, do not fold, staple, stamp, or write on payment stub
  • Make check(s) or money order(s) payable to the Town of Little Elm
  • Write your water bill account number on the front of the check and mail payment to:
    Town of Little Elm
    Water Department
    100 W. Eldorado Parkway
    Second Floor
    Little Elm, Texas 75068-5060