New Customer Information - Sign Up Here!

The Utility Billing Office manages the billing for water, wastewater, and trash service. Responsibilities include establishing new accounts, customer inquiries, trash and recycling bin replacement, and providing trash and recycling service information to new customers. 

Need a new trash can? Call us at 214-975-0480! Note: stay on the line after the recorded message to speak to a Utility Billing Customer Service Representative.

Rates and Fees - click here

• Pay Online Here 
• Read the Online Payment FAQ Here
• New Customer Information - Sign Up Here!
• Sign-up for Email Updates
• Solid Waste (Trash) Maps and Schedules - Bulk Trash Schedule, too! 
• Additional Payment Options
• Average Monthly Payment Plan (AMPP)
• Residential and Commercial Rate Information
• Please note: The Texas Legislature recently passed HB 872, requiring all government-operated utility account information to be confidential. Customers used to have to request to keep their utility bills private specifically; however, the approval of HB 872 makes utility bills automatically private. Customers do have the option to opt out of having their utility bills kept confidential. For more information or opt-out, please contact our Utility Billing staff at 214-975-0481 or email utilitybilling@littleelm.org.