Questions, Comments, or Concerns?

We have created a web form for your questions, comments, and concerns regarding COVID-19. We ask that you use this form if you have a question about social distancing and enforcement of the Denton County Executive order not to overwhelm our police dispatch services and submit your questions or concerns here instead. If you’re experiencing a true emergency, please dial 9-1-1, or if you have a non-COVID-19, nonemergency police matter, please dial 940-349-1600, ext 9.

Access the form here: 

March 31, 2020 | Denton County extends Executive Order till April 7, 2020. Read news release here.

Mayor David Hillock extends Declaration of Disaster until April 7, 2020.

March 27, 2020 | Denton County updates Executive Order. Read the order here.

March 25, 2020 | Little Elm Beach Closed

Due to high water and flooding, the Little Elm Beach is closed.

March 24, 2020 | Denton County Issues Stay At Home Order

Denton County has updated mandates and has pushed out a "stay at home" order effective Wednesday, March 25 at 11:59 p.m. Read new order here.

March 23, 2020 | Playgrounds Closed, Park Restrooms Closed, and Water Fountains Turned Off

The Town of Little Elm is moving to close all playground equipment, park restrooms, and water fountains are turned off. Trails and park space remain open, but please practice social distancing to help flatten the curve.

March 17, 2020 | The Town of Little Elm Council approved a local declaration of emergency due to the public health emergency created by the spread of COVID-19. Read the declaration here

As of Monday, March 16, the following facilities are closed or restricted. 

Municipal Court: To keep our community safe, the Court and Court Counter will reset all scheduled hearings for April. Notification will be sent out via mail and text message to all of those who are affected. If you have any questions, please contact the Little Elm Municipal Court at 972-731-1453 during regular business hours. Pay citations here.

Senior Center: Closed until further notice

Recreation Center: The Recreation Center is closed to the public until further notice. Park Administration offices will remain operational but closed to the public. Call 972-731-3296 for questions or if you need assistance. All Recreation Center programs are suspended until further notice. The Mayor’s Fitness Challenge has been postponed. 

Parks and Trails: Town of Little Elm parks and trails are open, but playgrounds are closed. We recommend that you consider social distancing and keep at least six feet between you and others, when possible. The Boat Ramp is open. 

Athletic Fields: Currently closed to all individuals. 

Library: The Library is closed to the public until further notice. Call 214-975-0430 for questions or if you need assistance. All Library Programs are suspended until further notice.

In the interim, we recommend accessing our full range of digital services online at We offer digital magazines, books, databases, and much more. 

Police: Station tours are currently not available. The Citizens Police Academy and other programs are postponed until May. The Public Safety Building Lobby is closed. 

Fire: Station tours are currently not available. The Citizens Fire Academy and other programs are postponed until May. The Fire Explorers program is currently on hold.

Town Hall: Town Hall is closed to the public. Utilize online payment and resource portals through our Virtual Town Hall here. If you have any questions, please call 214-975-0460.

Permitting: Our Permitting Desk is closed to the public. Purchase permits online here or call 214-975-0456.

Utility Billing: Our Utility Billing is closed to the public. You can pay in person at our dropbox, over the phone at 214-975-0480 or online here

Town Secretary’s Office: The Town Secretary’s is closed to the public. Open records requests can be made online here

Bulk Drop Site: Will continue normal operating hours; however, staff cannot unload your items, and you must show your proof of residency through your car window. 

Public Works: Public Works is closed to the public. Requests can be entered through our request center here

Animal Shelter: 

Animal Services Officers will be on duty during normal business hours, and telephones will be answered during normal business hours. An Animal Services Officer is also available for after-hours emergency call outs, as usual.

  • Owners wishing to reclaim pets, residents or stakeholders dropping off a stray animal, or people wishing to adopt a pet must make an appointment. Appointments may be made via telephone or email.
  • Individuals are not permitted access to the shelter area beyond the lobby. Individuals wanting to adopt a dog will be directed to the yards via the side entrance, and the dog in which they are interested in will be brought out to the yard. Cat visitations will be conducted in the visitation room by appointment only.
  • Barking dogs and other nuisance complaints will be handled via telephone and email only.
  • ACOs will continue to respond to ALL calls during business hours.
  • Non-Emergency owner surrender is suspended.