Questions, Comments, or Concerns?
We have created a web form for your questions, comments, and concerns regarding COVID-19. We ask that you use this form if you have a question about social distancing and enforcement of the Denton County Executive order not to overwhelm our police dispatch services and submit your questions or concerns here instead. If you’re experiencing a true emergency, please dial 9-1-1, or if you have a non-COVID-19, nonemergency police matter, please dial 940-349-1600, ext 9.
Access the form here: https://www.littleelm.org/FormCenter/COVID19-11/COVID19-FORM-84.
The following hyperlink https://www.texas.gov/covid19/ provides residents information about the State of Texas’ response to COVID-19, where to find testing, and how they can help. The information can be viewed in both English and Spanish.
July 2, 2020 | Governor Abbott issues statewide mask order. Read the order here.
In addition to wearing a mask, we recommend taking steps to protect yourself from the spread of COVID-19 with the following suggestions:
Practice social distancing with at least six feet between parties outside of your household
Large gatherings are discouraged
Minimize social gatherings with individuals outside of your household
Practice good hygiene by washing your hands
Stay home if you are sick
Municipal Court: To keep our community safe, the Court and Court Counter is holding Virtual Court. If you have any questions, please contact the Little Elm Municipal Court at 972-731-1453 during regular business hours. Pay citations here.
Recreation Center: Open with some restrictions.
Senior Center: Closed until further notice
Library: The Library is closed to the public until further notice. Call 214-975-0430 for questions or if you need assistance. All Library Programs are suspended until further notice, In the interim, we recommend accessing our full range of digital services online at https://www.littleelmlibrary.org/. We offer digital magazines, books, databases, and much more.
Police: Station tours are currently not available. The Citizens Police Academy and other programs are postponed until May. The Public Safety Building Lobby is closed.
Fire: Station tours are currently not available. The Citizens Fire Academy and other programs are postponed until May. The Fire Explorers program is currently on hold.
Town Hall: Town Hall is closed to the public. Utilize online payment and resource portals through our Virtual Town Hall here. If you have any questions, please call 214-975-0460.
Permitting: Our Permitting Desk is closed to the public. Purchase permits online here or call 214-975-0456.
Utility Billing: Our Utility Billing is closed to the public. You can pay in person at our dropbox, over the phone at 214-975-0480 or online here.
Town Secretary’s Office: The Town Secretary’s is closed to the public. Open records requests can be made online here.
Bulk Drop Site: Will continue normal operating hours; however, staff cannot unload your items, and you must show your proof of residency through your car window.
Public Works: Public Works is closed to the public. Requests can be entered through our request center here.
Animal Services Officers will be on duty during normal business hours, and telephones will be answered during normal business hours. An Animal Services Officer is also available for after-hours emergency call outs, as usual.
- Owners wishing to reclaim pets, residents or stakeholders dropping off a stray animal, or people wishing to adopt a pet must make an appointment. Appointments may be made via telephone or email.
- Individuals are not permitted access to the shelter area beyond the lobby. Individuals wanting to adopt a dog will be directed to the yards via the side entrance, and the dog in which they are interested in will be brought out to the yard. Cat visitations will be conducted in the visitation room by appointment only.
- Barking dogs and other nuisance complaints will be handled via telephone and email only.
- ACOs will continue to respond to ALL calls during business hours.
- Non-Emergency owner surrender is suspended.
- Denton County Public Health
- Texas Health & Human Services: Coronavirus Resources
- Centers for Disease Control (CDC): Coronavirus Cases in the United States
- Centers for Disease Control (CDC): COVID-19 Resource Page
- Prevention & Treatment (CDC)
- Resources for Community Preparedness (CDC), i.e., churches, schools, workplaces, large gatherings, healthcare providers, and first responders
- Symptoms (CDC)
- What to Do if You are Sick (CDC)
- North Texas Municipal Water District Message
What is the role of the County Health Department?
The Health Department investigates cases, follows up with individuals who are being monitored and reports to the state information about local cases.
What is the Town’s role?
The Town of Little Elm supports County initiatives and operations as needed. We maintain our role as authority and response regarding our facilities.
How is COVID-19 spread?
The virus can be spread by coughing and sneezing, close personal contact, and touching your face after touching a surface with the virus on it. Symptoms may include fever, cough, difficulty breathing, body aches, and severe illness.
COVID-19 may also spread from person-to-person between people who are in close contact with one another (within about 6 feet), or via respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
Some researchers believe that COVID-19 could potentially be spread by touching a surface or object that is contaminated with the virus and then touching mouth, nose, or eyes.
The CDC believes symptoms of COVID-19 may appear in as few as 2 days or as long as 14 days after exposure.
What happens after April 1?
While our closures and program suspensions are slated to April 1, we are continuing to monitor the situation and may adjust our timelines in the future.
What about facility rentals?
No rentals will take place at this time, and staff is working to contact individuals and groups who currently have facilities reserved. No new rentals will be accepted at this moment. If your rental or event was canceled, you will receive a refund. Contact the Parks and Recreation Department for more information at 972-731-3296.
Are we cleaning public facilities?
Absolutely. In addition to our regular cleaning and sanitation protocols, we have stepped up cleaning in all public buildings, to include hourly sanitation of surfaces.
If you need a permit or to pay a bill, we suggest you utilize our online services through our Virtual Town Hall.
What Is social distancing?
According to the Denton County Public Health Department, the term "social distancing" refers to:
Avoiding groups of people and large events (the United States Centers for Disease Control and Prevention say no more than 10 people)
Staying six feet away from other people, when possible
Skipping handshakes, hugs, and high-fives
Using online transactions
Avoiding close contact with people who are sick
Staying home if you are sick
Businesses, organizations, universities, and school districts choosing to close schools, cancellation of events, or requesting that employees and students stay home.
You are being asked to do this because social distancing helps to slow the spread of COVID-19 and can help to prevent overwhelming of our medical facilities. Even if you do not fall into a high-risk category, consider that many others do. We all play a part in public health.
Who can I call if I have COVID-19 questions?
We encourage you to direct your questions to the Texas Department of State Health Services any day of the week from 7 a.m. to 8 p.m. Dial 2-1-1, then choose option 6. The Denton County Public Health Department has also established a hotline for questions at 940-349-2585.